Last updated: June 2026
1. Controller
Reta24.net – Koc Ofis Hizmetleri Holding
77377 – Floors 09, Eskisehir Yolu No. 6
06520 Ankara, Turkey
E-Mail: Info@Reta24.de
2. General Information on Data Processing
The protection of your personal data is important to us. Processing is carried out exclusively in accordance with the requirements of the General Data Protection Regulation (GDPR) and applicable national data protection laws.
Personal data includes all information relating to an identified or identifiable natural person, e.g. name, address, e-mail address and order information.
3. Legal Basis for Data Processing
- Art. 6(1)(a) GDPR – Consent
- Art. 6(1)(b) GDPR – Performance of a contract
- Art. 6(1)(c) GDPR – Legal obligation
- Art. 6(1)(f) GDPR – Legitimate interests
4. Website Hosting
This website is operated by an external hosting provider. The following data may be processed as part of hosting: IP address, browser type, operating system, access date and time, and referrer URL.
Legal basis: Art. 6(1)(f) GDPR
5. Access Data and Server Log Files
Each time our website is visited, our server automatically records the following information: IP address, browser type and version, operating system, access date and time, and referrer URL. This data is used solely to ensure smooth operation of the website.
6. Contact
When you contact us by e-mail or via our contact form, your details will be stored for the purpose of processing your enquiry.
Legal basis: Art. 6(1)(b) GDPR
7. Orders and Contract Processing
To process orders, we process the following data: name, billing address, delivery address and e-mail address.
Legal basis: Art. 6(1)(b) GDPR
8. Payment Methods
Credit card (via ShieldClimb)
For processing credit card payments (Visa, Mastercard), we use the service ShieldClimb. When paying by credit card, your name, billing address, order amount and card details are transmitted directly to ShieldClimb and processed there. We do not have access to complete card information.
Provider: ShieldClimb Ltd. • Privacy policy: shieldclimb.com/privacy
Legal basis: Art. 6(1)(b) GDPR
Cryptocurrencies (via DePay)
Transactions are carried out via public blockchain networks (Ethereum, Polygon). Wallet address and transaction amount are published on the blockchain. Further data processing is outside our control.
Legal basis: Art. 6(1)(b) GDPR
9. Cookies
Our website uses technically necessary cookies to ensure functionality (e.g. shopping cart session). Legal basis: Art. 6(1)(f) GDPR
10. Retention Period
Personal data is stored only for as long as necessary for the respective processing purposes or as required by statutory retention periods.
11. Rights of Data Subjects
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
Contact: Info@Reta24.de
12. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data by us.
13. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy. The current version is always available at reta24.net.