Note: This version was automatically translated from German and is for informational purposes only. Only the German version is legally binding.
As of September 2026
1. Scope
These terms and conditions apply to all orders placed through the online shop reta24.net. Sales are handled by:
Reta24.net – Koc Ofis Hizmetleri Holding
77377 – Floors 09, Eskisehir Yolu No. 6
06520 Ankara, Türkiye
Email: Info@Reta24.net
2. Contracting parties
The purchase agreement is concluded with Reta24.net – Koc Ofis Hizmetleri Holding, 06520 Ankara, Türkiye.
3. Conclusion of the contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding product presentation. By completing the order process, you submit a binding offer to purchase the goods contained in your shopping cart. The contract is concluded as soon as we accept your order by sending an order confirmation via email.
By placing an order, you also agree to receive occasional informational emails about our shop and our products. You can unsubscribe at any time free of charge – every email contains an unsubscribe link in the footer. Further details can be found in our [Privacy Policy/Data Protection Statement]. Privacy Policy.
4. Prices and shipping costs
All prices shown are final prices. Shipping costs will be added to the prices shown.
- Germany: 6,90 € (Free shipping within Germany for orders over a certain amount) 100 €)
- Europe: 9,90 €
Optional for German orders: Package insurance – 4,99 € for goods valued up to €200, 9,99 € for orders over €200; uniform for orders with pre-filled pens 14,90 €, Regardless of the order value, errors in name or delivery address are not covered; a replacement shipment will be made once and only to the originally provided delivery address. No further delivery attempts or refunds will be issued. You can find the full terms and conditions on our website. Shipping page.
5th delivery
Delivery is available within the European Union. Shipping is handled by the following service providers: DHL, DPD, Hermes, UPS and Deutsche Post.
Delivery times:
- Germany: 2–3 working days
- EU: 3–7 working days
Should an item be unavailable, we will inform you immediately.
6. Payment methods
The following payment methods are available in our shop:
- Credit card, Google Pay, Apple Pay — The payment is processed securely and encrypted via our central payment hub.
- Crypto & more (including ETH, USDT, USDC, Bitcoin, and cards/wallets via a crypto exchange service) — Payment processing is handled by our payment provider Paygate.to. For crypto payments, shipping occurs after blockchain confirmation.
7. Retention of title
The goods remain our property until full payment is received.
8. Product Information
All products offered on this website are intended solely for scientific research purposes. The products are not intended for use as food, medicine, medical device, or dietary supplement. Use on humans or animals is not permitted. The buyer agrees to use the products exclusively for scientific or analytical purposes.
9. Exclusion of returns
Due to the nature of the products offered (research chemicals, sealed goods), returns and refunds are generally excluded. This applies in particular to opened or used products. In case of transport damage or delivery errors, please contact us immediately at Info@Reta24.net.
10. Liability
We are fully liable for damages resulting from injury to life, body, or health, as well as for damages caused by intentional or grossly negligent breaches of duty. In cases of slight negligence, we are only liable for breaches of essential contractual obligations.
The products offered are intended solely for research purposes. We accept no liability for damages resulting from improper use.
11. Applicable Law
For all disputes arising from contractual relationships with consumers, the law of the buyer's respective EU member state applies, insofar as mandatory consumer protection regulations provide for this. Otherwise, German law applies.
12. Final Provisions
Should individual provisions of these terms and conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.