Note: This version was automatically translated from German and is for informational purposes only. Only the German version is legally binding.
As of August 2026
1. Responsible person
Reta24.net is operated by:
Reta24.net – Koc Ofis Hizmetleri Holding
77377 – Floors 09, Eskisehir Yolu No. 6
06520 Ankara, Türkiye
Info@Reta24.net
2. General information on data processing
The protection of your personal data is very important to us. Processing is carried out exclusively in accordance with the provisions of the General Data Protection Regulation (GDPR) and applicable national data protection laws.
Personal data includes all information relating to an identified or identifiable natural person, e.g. name, address, email address and order information.
3. Legal basis for data processing
- Article 6 paragraph 1 letter a GDPR – Consent
- Article 6 paragraph 1 letter b GDPR – Contract performance
- Article 6(1)(c) GDPR – Legal obligation
- Article 6(1)(f) GDPR – Legitimate interest
4. Website hosting
This website is operated by an external hosting provider. The following data may be processed as part of the hosting process: IP address, browser type, operating system, date and time of access, and referrer URL.
Legal basis: Art. 6 para. 1 lit. f GDPR
5. Access data and server log files
Each time you visit our website, our server automatically collects the following information: IP address, browser type and version, operating system, date and time of access, and referrer URL. This data is used solely to ensure the smooth operation of the website.
6. Making contact
When you contact us by email or via our contact form, your information will be stored for processing your request.
Legal basis: Art. 6 para. 1 lit. b GDPR
7. Orders and contract processing
To process orders, we process: name, billing address, delivery address and email address.
Legal basis: Art. 6 para. 1 lit. b GDPR
8. Newsletter and information email distribution
Upon completion of an order, we will add your email address (and your first name) to our mailing list for occasional informational emails about our shop and our products. This is done on the basis of our legitimate interest in direct marketing of our own similar products to existing customers.
You can object to this use at any time without additional costs – every information email contains an unsubscribe link in the footer, which allows you to permanently unsubscribe from this mailing list with one click.
Legal basis: Art. 6 para. 1 lit. f GDPR in conjunction with § 7 para. 3 UWG
9. Payment methods
Credit card, Google Pay, Apple Pay (via our payment hub)
We use our central payment hub to process these payment methods. When you make a payment, your name, billing address, order amount, and the data necessary for payment processing are transmitted to and processed by the operator of our payment hub. We do not have access to complete payment data.
Legal basis: Art. 6 para. 1 lit. b GDPR
Crypto & more (via Paygate.to)
For cryptocurrency payments and payments via card/wallet through a connected cryptocurrency exchange, we use our payment service provider Paygate.to. For cryptocurrency payments, the wallet address and transaction amount are published on the respective public blockchain (e.g., Ethereum, Polygon, Bitcoin). For card/wallet payments, the necessary data is transferred to the exchange and processed there. Further data processing on the blockchain or by the exchange is outside our control.
Legal basis: Art. 6 para. 1 lit. b GDPR
10. Cookies
Our website uses technically necessary cookies to ensure functionality (e.g., shopping cart session). Legal basis: Art. 6 para. 1 lit. f GDPR
11. Storage duration
Personal data is stored only as long as is necessary for the respective processing purposes or as long as statutory retention periods exist.
12. Rights of data subjects
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
Contact: Info@Reta24.net
13. Right to lodge a complaint with the supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.
14. Changes to this Privacy Policy
We reserve the right to amend this privacy policy. The current version can be viewed at reta24.net.