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6 steps

Here's how to pay with our crypto provider

Card, Google Pay, Apple Pay & more β€” via Paygate.to & Alchemy Pay.

Overview

Available payment methods

Card, Google Pay, Revolut & more

via Paygate.to β†’ Alchemy Pay

Visa Mastercard maestro Google Pay Apple Pay PayPal Revolut SEPA
  • One-time identity verification via Alchemy Pay
  • Subsequent payments immediately β€” no reverification required
  • The card must be issued in your name.
  • Complete 3D Secure in the same browser tab
Instructions

Card payment β€” step by step

# 01
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Select Paygate.to at checkout.

Reta24 does not process card payments directly β€” we route them via Paygate.to Furthermore, it's a payment gateway that bundles multiple providers, allowing each to handle exactly what they are best suited for. During the payment process, select Paygate.to and place your order. You will then be redirected to the Paygate.to page, which lists the available providers.

πŸ’‘ Paygate.to handles all the routing β€” you just need to select your preferred provider on the next screen.
# 02
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Choose Alchemy Pay for card / Google Pay / Apple Pay

On the Paygate.to page you will see a short list of providers β€” including Revolut, Alchemy Pay and crypto options. For credit card, debit card, Google Pay or Apple Pay, we recommend Alchemy Pay β€” offers a wide range of consumer payment methods; payments are confirmed within minutes. Revolut customer? Then of course! Revolut!

πŸ’‘ Alchemy Pay is available in most EU countries and supports all major cards, Google Pay and Apple Pay.
# 03
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Identity verification at Alchemy Pay β€” takes about 3 minutes

Alchemy Pay requires a one-time identity verification for your first payment β€” this is now standard practice. causing obligation, no longer optional. You will need:

β€” Name & Email Address
β€” Photo of a valid identification document
β€” short Selfie Check
- your Tax ID β€” unfortunately, this is required due to legal money laundering regulations (KYC/AML).

The entire verification process typically takes about three minutes. After that, all further orders will be processed immediately.

πŸ’‘ Once you are verified, your Alchemy Pay account will remain permanently confirmed β€” no further verification required for future Reta24 orders.
# 04
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Pay with your preferred method

After verification, Alchemy Pay will show you the payment methods available in your country (selection varies by region). You can pay with:

β€” Credit & Debit Cards Visa, Mastercard, Maestro
β€” PayPal β€” where available in your region
β€” Google Pay & Apple Pay β€” One-tap on supported devices
β€” Bank transfer β€” SEPA, where available

Select method, confirm amount, authorize payment.

πŸ’‘ Google Pay & Apple Pay are the fastest β€” no card details need to be entered.
# 05
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Wait for confirmation β€” do not close window

Once Alchemy Pay confirms the payment, Paygate.to forwards the result back to Reta24. You will receive a Payment confirmation email and your order will be shipped β€” usually within 24 hours from our EU shipping center.

⚠️ Even on a white screen β€” Do not close the window. The payment is still being processed in the background. If you accidentally close it, you can return via the link in your order confirmation email.

πŸ’‘ Check your spam folder if the confirmation email does not arrive within a few minutes.
# 06
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Problems? Two practical tips

If Alchemy Pay rejects a card or requires further verification, that's a decision made by the provider; Reta24 cannot override it. Here are two practical tips that will resolve most cases:

β€” Card must issued in your name Third tickets are usually rejected.
β€” If your bank triggers 3D Secure: in same browser tab Closing β€” a new window causes the process to fail.

Still not working? Simply select [option] on the Paygate.to page. Revolut as an alternative or write to Info@Reta24.net β€” we will help you complete your order.

πŸ’‘ Our support team usually responds within a few hours.
Security

Your payment is secure

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SSL encryption

All data is transmitted encrypted via TLS. Your card details never reach our servers β€” the entire transaction is handled by Alchemy Pay.

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3D Secure

Bank-side authentication for all card payments β€” maximum protection against fraud.

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KYC β€” a one-time, mandatory process

For your first payment, Alchemy Pay requires identity verification (including tax ID, legally required by anti-money laundering regulations) β€” this is a one-time process: every subsequent order is processed immediately.

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Order confirmation

Every order receives an email confirmation including a PDF invoice. Shipment tracking is available via tracking number.

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Support

Payment not working? Write to Info@Reta24.net β€” we will help you quickly complete your order.

Frequently asked questions about payment

Paygate.to is the payment gateway that Reta24 uses for card payments. It bundles several providers on one page β€” including Alchemy Pay, Revolut and more. You simply choose the one that works best for you: Revolut customer? Then use Revolut. Otherwise, we recommend Alchemy Pay. No provider is mandatory.
Yes. Alchemy Pay now requires a fee for your first payment. causing obligation a one-time identity verification (name, email, ID document, selfie check, plus the Tax ID β€” this is legally required by anti-money laundering regulations β€” (approx. 3 minutes), after which all further orders are processed immediately. Are you already RevolutAre you a customer with a Revolut account? Then Revolut is a good alternative β€” otherwise, Alchemy Pay remains the recommended choice.
That's a decision made by Alchemy Pay or your bankβ€”Reta24 can't override it. Two tips before switching: Your card must issued in your name (Third-party cards are usually rejected) and always have a 3D Secure check in place. same browser tab complete.

Still doesn't work? Simply choose Revolut as an alternative on the Paygate.to website or write to Info@Reta24.net.
Card payments are confirmed within minutes. Orders are then processed within... 24 hours Shipping from our EU warehouse.
Yes β€” a PDF invoice will be automatically attached to your order confirmation email.
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Still questions?

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